As a Certification Coordination Manager, you will provide leadership to Certification Administrators to support the Certification Engineering Team and Approved Body Team with non-technical requirements.

ABOUT THE COMPANY

Intertek's Electrical business line applies more than 100 years of product testing expertise to help clients meet safety quickly and efficiently, performance, environmental and quality requirements for every market they wish to enter. Their business spans a wide range of industries such as Medical, Lighting, Renewable Energy, HVACR, Appliances & Electronics, Hazardous Locations, Industrial Equipment, Life Safety & Security, IT & Telecom Equipment, Wireless Devices and Software.

ABOUT YOU

Certification Coordination Manager you will lead the team on the journey to monitor, drive and keep improving the performance of our multiple certification programs of our business. Successful execution of these duties will result in increased financial performance for the business, increased customer satisfaction and value add to our customers.

Required skills and experience:

• Understanding of certification schemes, and/or compliance standards
• Excellent interpersonal skills and communication skills (written and verbal)
• Ability to work autonomously in a fast-paced, multi-tasking environment with shifting priorities
• Commercial acumen, making strategic decisions that drive organisational success
• Microsoft Office Proficiency, Excel, Power Point are essential
• Experience leading and managing a team
• Detail oriented
• Managing stakeholder relationships internally and externally at all levels

Beneficial skills and experience:

• Industry experience
• Enhanced Performance Management Skills

ABOUT THE OPPORTUNITY

As a Certification Coordination Manager, you will lead the team to enhance multiple certification programs, ensuring increased financial performance, heightened customer satisfaction, and added value, within a globally recognised Total Quality Assurance provider.

Key Responsibilities:

Financial and Operational Expertise:

• Support financial tracking for Certification and Approved Body Managers
• Keep financial trackers updated
• Forecast yearly certification activities
• Lead admin team for efficient non-technical tasks.
• Enhance team performance daily, weekly, and monthly.
• Ensure timely execution of recurring certification activities.
• Provide project management support.

Process Management and People Leadership:

• Lead in maintaining certification processes
• Keep the certification database updated
• Support data collection and analysis
• Inspire and communicate, fostering a high-performance culture
• Lead and coach for growth opportunities and effective resource planning

Compliance & Communication Excellence:

• Ensure policy compliance and maintain accurate records
• Implement and maintain electronic tools
• Utilize 5x5 intelligence for benchmarking

Hybrid. Full Time. Permanent. Visits to the Office at Leatherhead, K22 site as and when required.

WHAT WE OFFER

Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.

• Competitive salary/benefits
• Development and career opportunities around the Globe
• Working in a highly motivated team and dynamic working environment

We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin.

Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies.